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Scheduled Maintenance

Just like you get oil changes to help prevent problems with your vehicle, we sometimes do preventative maintenance to ensure our system stays healthy and your service with us is at its best.

Sometimes this maintenance can temporarily impact your service, and if that’s the case you’ll find a detailed alert below.

There is no scheduled maintenance.

Outages

There is no one more stressed during an outage than our Team. Rest assured, that our top priority is to find the root of the problem and fix things as quickly as possible.

When you’re happy, we’re happy. And an outage never generates happiness. We’re on it!

Beginning at 6:00 AM on Wednesday October 21st, 2020, we are undertaking maintenance which will temporarily impact services for Cable Cable subscribers in the Greenhurst Thurstonia area.

As you know, this maintenance was originally scheduled for October 7th, 2020 at noon. Unfortunately, a widespread outage occurred that day which left us unable to complete the upgrades as planned. 

We've rescheduled the maintenance for 6:00 AM to help minimize the impact, however we do apologize for any inconvenience this may cause. The required work is anticipated to take less than 30 minutes to complete.  

Following the completion of the maintenance, we recommend that you reboot your wireless router, internet & TV modems, and other connected devices.