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Scheduled Maintenance

Just like you get oil changes to help prevent problems with your vehicle, we sometimes do preventative maintenance to ensure our system stays healthy and your service with us is at its best.

Sometimes this maintenance can temporarily impact your service, and if that’s the case you’ll find a detailed alert below.

September 24th, 2020 - Snug Harbour

Beginning at 12:01 AM on Thursday September 24th, we are undertaking maintenance which will temporarily impact service to homes in Snug Harbour.

We've scheduled the maintenance for 12:01 AM to help minimize the impact, however we do apologize for any inconvenience this may cause. Service should be restored by approximately 6:00 AM.

Following the completion of the maintenance, we recommend that you reboot your wireless router, internet & TV modems, and other connected devices.

If you have any questions or concerns regarding this maintenance please contact our Support Team:

Monday - Sunday 8 AM - 10 PM
866.887.6434 or This email address is being protected from spambots. You need JavaScript enabled to view it.


There is no one more stressed during an outage than our Team. Rest assured, that our top priority is to find the root of the problem and fix things as quickly as possible.

When you’re happy, we’re happy. And an outage never generates happiness. We’re on it!

There are no reported outages.