Privacy Policy

At Cable Cable, we are committed to protecting the privacy of our customers’ personal information. We take all reasonable steps to ensure that this information is safe and secure; this includes putting in place rigorous policies and procedures to fully comply with all Canadian privacy laws and regulations.

Cable Cable is owned and operated by Rogers Communications Inc., and your personal information is governed by the Rogers Communications Inc. Privacy Policy. For more information and to access the policy, visit www.rogers.com/privacy.

CRTC & Consumer Codes

• Checklist: Do You Know Your Rights as a TV Consumer?
• TV Code FAQs
• Checklist: Do you Know Your Rights as an Internet Consumer?
• Internet Code FAQs

Exceptional Customer Service

Cable Cable employs 60+ staff members, almost all of whom live within the City of Kawartha Lakes. Our staff eat, shop, and play in all the same places you do. They are intimately familiar with our service area, easy to talk to, and here to help! Our Support Team is available seven days a week to help resolve any technical or billing issues you may encounter. Visit our contact page for hours of operation.

In the unlikely event that our Support Team is unable to resolve an issue or complaint to your satisfaction, they will escalate the complaint to the appropriate member of our Management Team.