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hello@cablecable.net
Toll Free: 866-887-6434
Local: 705-887-6433
Fax: 705-887-2580
Monday - Sunday
Local Support: 9am – 5pm
After Hours Support: 5pm –
9am
16 Cable Road, Fenelon Falls
Ontario, K0M 1N0
Our office is closed to in-person inquiries. Equipment pick-up/drop-off bins are available at our customer entrance, 24/7.
In the unlikely event that our Support Team is unable to resolve an issue or complaint to your satisfaction, they will escalate the complaint to the appropriate member of our Management Team.
CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you. To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.
